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What's NewPopular PostsEventsCareer PathMoreWhat's happening right nowGet the latest info about ServiceNow releases, events, and challenges from our Developer Advocates.Developer blogHeading to World Forum New York? Let's Make It a Two-Day Thing.Heading to World Forum...Read Morenow[dev] blogRegistration is open: Come build with us at now[dev]26Mark your calendars: November 4–5, 2026 at the San Jos...Read MoreDeveloper Advocate BlogBuilding an MCP Server on ServiceNow and Connecting Claude to ItI have built a handful...Read MoreDeveloper Advocate BlogOtto vs Now Assist: What Actually ChangedLet's address the elephant in the comments section first, because it's
the same que...Read MoreDeveloper Advocate BlogDo All Developers Need to Be Tech Leads Now?Key takeaways • AI agents can now write code faster than most teams can
review it, ...Read MoreDeveloper Advocate BlogServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of ConceptWhat if a P1 incident ...Read MoreDeveloper Advocate BlogServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and MoreServiceNow Build Agent...Read MoreDeveloper Advocate BlogCalling ServiceNow AI Skills via REST API: A Complete WalkthroughEverything AI in Servi...Read MoreDeveloper blogKeeping PDIs Available for Active Builders: Upcoming PDI Reclamation ChangesLately, it’s become ha...Read MoreDeveloper blogHow to backup your Personal Developer Instance (PDI)Backing Up Your Personal Developer Instance (PDI) One ...Read MoreDeveloper Advocate BlogBuilding ServiceNow apps via Claude Code and the ServiceNow SDKVibe Coding with Claud...Read MoreProduct Launch blogsBuild anywhere, run on ServiceNow: deploying from external IDEsFor developers with pr...Read MorePopular PostsExplore the most discussed topics and insights shaping our developer community.Developer forumPlaying videos in Virtual Agent from a non-public repository (SharePoint) MS Teams compatibilityRead MoreDeveloper forumIRM policy exceptionHi Everyone,I'm facing an issue with the Policy Exception form. The
Valid From and Valid To date range i...Read MoreDeveloper forumIn ESC portal additional details are showing but not showing the details for RITM & Incident.Read MoreDeveloper forumHow to add Colored Dots on the Case Record New Column List in CSM/FSM WorkspaceHello Everyone,I would...Read MoreDeveloper forumNow Assist Custom Skill: Error 100004 and Fallback to OpenAI (Empty Response) on Specific RecordsRead MoreDeveloper forumServiceNow Otto – Prerequisites & Enablement StepsCan anyone please explain the exact procedure and prer...Read MoreEventsJoin virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are.GRC eventsOn Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close
July 03-September 30, 2026
8:00 AMhttps://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=communityRead MoreService Management eventsLive Webinar: The reason your AI CX strategy is failing (and how to fix it)You invested in AI to ...
August 20-September 16, 2026
8:00 AMhttps://info.servicenow.com/WBR-MA00016655_Q3-FY26-AI-CRMStrat-IDC_MT00003849_LP.html?referenceSource=CommunityRead MoreHRSD eventsHR Tech - Las VegasLEARN MORE Attending HR Tech in Las Vegas on October 20 -22? Meet with
ServiceNow to see how AI complete...
September 02-October 22, 2026
8:00 AMMandalay Bay Convention Center, South Las Vegas Boulevard, Las Vegas, NV, USARead MoreHawaii SNUGRegister for the Hawaii Security Operations Workshop on September 15!Discover how ServiceNo...
September 15, 2026
11:30 AMHawaii Medical Service Association, Ke’eaumoku Street, Honolulu, HI, USARead MoreITSM eventsServiceNow Exchange: Autonomous IT Academy - Activate AI Skills and Agents for Incident Management
September 16, 2026
8:00 AMRead MoreAutonomous IT eventsServiceNow Exchange: Activate AI Skills and Agents for Incident Management WebinarFaster incident resolu...
September 16, 2026
8:00 AMRead MoreCareer PathAdvance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community.System AdministratorYou’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track.Learn MoreImplementerYou’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process.Learn MorePlatform OwnerYou have a vision for how technology should be used and enjoy working and leading in cross functional teams.
Learn MoreApplication DeveloperYou’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination.Learn MoreTechnical Project ManagerYou love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success.Learn More
Resources to exploreNew EpisodeBreak Point: The ServiceNow Developer PodcastBreak Point is the podcast for ServiceNow admins, developers, and builders of all skill levels.Video CTAYouTubeServiceNow Developers YouTube ChannelLearn about the latest releases, AI features, and other tips and tricks.
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Playlist: Build anywhere with the ServiceNow SDK and Claude CodeBuilding an MCP Server on ServiceNow and Connecting Claude to It
Can Build Agent Understand App Dependencies? | Developer Passport Highlight
A2A in ServiceNow | A2A vs MCP, which one to use?
Adding a Runbook Task in ReleaseOps | Developer Passport Highlight
Otto vs Now Assist: What Actually ChangedSubscribe
How to uncheck / hide all activities on a form by default for all users. later they should be able to select or filter activities as per their requirement
Videos currently played within the Virtual Agent (VA) are hosted in ServiceNow's db_video table. We previously attempted to configure video playback directly from SharePoint, but the videos failed to display, and we suspect this is due to an authenti...
Hi Connections, We are experiencing microsoft intune issue with servicenow.... On production Instance as data is getting load from intune in Mobile device handling table, I reviewed 'SG-Intune Devices' data source, which RUNS daily but it did not su...
Hi Everyone,I'm facing an issue with the Policy Exception form. The Valid From and Valid To date range is restricted to 365 days (OOB configuration).Expected error message:"The user can raise the exception only 365 days from Valid From date."However,...
Hello Team, My Personal Developer Instance (dev413522) is stuck in Offline state. Symptoms:- Instance URL: https://dev413522.service-now.com- Error displayed:"Bad Request - This combination of host and port requires TLS."- Developer Portal shows the ...
I have a an Input Reference field, where the condition for the reference should depend on a previous selected reference field. Can this been achieved in Mobile App Builder? Please see attached screenshot
Hello Everyone,I would like to add colored status indicators (dots) before the Case Number based on the Case State. Currently, I can see that colored dots and background colors are displayed for the State and Priority columns in Workspace. While I kn...
I have checked standard ticket configuration on production instance & compare to test instance.(Its working on test instance). So kindly help to resolve this issue.
Update: July 27, 2026 The infrastructure issue has been resolved, and all PDIs are back online. New PDI provisioning has also resumed, with PDIs currently available and little to no wait. All developers have been given additional time to acce...
I’ve been running into a bit of an issue with HTML email notifications. These notifications have inline images, and when the recipient replies (to add a comment to an incident, for example) the inline images from the original notifications are coming...
Hello Everyone.I need help on the Approvals form i.e., we have Approvals Menu on the Business Portal, the issue is if end user is open the Approval form they are unable to see the Additional Comments input box.Where as Admin can see them.I have creat...
Our Cybersecurity team uses ServiceNow Security Incident Response (SIR) on the Australia release and would like to use Microsoft 365 Copilot Premium to query SIR data for incident summaries, trend analysis, reporting, and executive insights. What out...
Can anyone please explain the exact procedure and prerequisites required to completely enable ServiceNow Otto? Do we need to have Moveworks or AI Control Tower (AICT) already installed and configured, or are they optional? I’d like to understand what...
Hi Everyone,I have configured a Now Assist Custom Skill called "Story Summarizer Per Release" that formats and summarizes Agile Stories associated with a Release record using Google Gemini (gemini_large) as the primary provider.When executing this sk...
Hi In esc portal page i added search sources as knowledge base and in knowledge base which kb should be visible in portal. In esc portal in homepage search if i search for a article(article is part of kb tagged under employee center portal record rel...