How long ServiceNow instance keep archived records?

Yasuko1
Tera Contributor

How long does ServiceNow instance keep archived records?

Is there default value of how many days archived records are stored in instance?

Or any configuration of it?

I would appreciate it if you let me know about the above things.

4 REPLIES 4

Hitoshi Ozawa
Giga Sage
Giga Sage

Hi Yasuko,

Check "Archive Duration" field in the Archive Destroy Rules (From Navigator, "System Archiving" > "Archive Destroy Rules".

 

Community Alums
Not applicable

Hi @Yasuko ,

Here is everything you want to know :https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/database-r...

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Community Alums
Not applicable

Hi @Yasuko ,

Glad to see my answer helped you, Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

Community Alums
Not applicable

Hi @Yasuko ,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep