How long ServiceNow instance keep archived records?

Yasuko1
Tera Contributor

‎04-03-2022 10:34 PM

How long does ServiceNow instance keep archived records?

Is there default value of how many days archived records are stored in instance?

Or any configuration of it?

I would appreciate it if you let me know about the above things.

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4 REPLIES 4

Hitoshi Ozawa
Giga Sage

‎04-03-2022 10:53 PM

Hi Yasuko,

Check "Archive Duration" field in the Archive Destroy Rules (From Navigator, "System Archiving" > "Archive Destroy Rules".

 

Not applicable

‎04-03-2022 11:01 PM

Hi @Yasuko ,

Here is everything you want to know :https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/database-r...

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

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In response to Community Alums

‎04-07-2022 11:25 PM

Hi @Yasuko ,

Glad to see my answer helped you, Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

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Not applicable
In response to Community Alums

‎06-30-2022 07:39 AM

Hi @Yasuko ,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep

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