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How "Create Case from Transaction" action is working in Visa spoke application in servicenow

vinuth v
Tera Expert

‎05-27-2025 03:42 AM - edited ‎05-27-2025 05:09 AM

Hi All,

 

I am working on the Visa integration, I am trying to test the "Create Case from Transaction" action Giving the "ROL Transaction ID" as 54339IK (Transaction ID). But getting an error like

" Error: Error (Process Automation.a1211acd2b392a9053b1fc05e391bfd2; line 14)"

vinuthv_1-1748347790043.png

 

Could any one suggest me, How to test this action and why I am getting this error.

Note: Testing with the OOTB functionality.

 

Thanks in advance,

Vinuth

 

 
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