How "Create Case from Transaction" action is working in Visa spoke application in servicenow

[vinuth v]

Hi All,

I am working on the Visa integration, I am trying to test the "Create Case from Transaction" action Giving the "ROL Transaction ID" as 54339IK (Transaction ID). But getting an error like

" Error: Error (Process Automation.a1211acd2b392a9053b1fc05e391bfd2; line 14)"

Could any one suggest me, How to test this action and why I am getting this error.

Note: Testing with the OOTB functionality.

Thanks in advance,

Vinuth