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How task.send_survey for OOB change request is triggering?

vaishnaviK95
Tera Contributor

There is an OOB notification "Change Survey" for change request which gets triggered once the event task.send_survey is fired. I am not able to find this event and its not triggering the survey. Can someone help in understanding how this event is fired and from where?

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3 REPLIES 3

Ankur Bawiskar
Tera Patron

@vaishnaviK95 

did you check the Trigger conditions is triggering that?

System triggers that automatically based on when condition satisfied

AnkurBawiskar_0-1766387248682.png

 

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Yes I have checked and didn't find anything

@vaishnaviK95 

check scheduled job, flow, workflow etc

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader