How task.send_survey for OOB change request is triggering?

vaishnaviK95
Tera Contributor

There is an OOB notification "Change Survey" for change request which gets triggered once the event task.send_survey is fired. I am not able to find this event and its not triggering the survey. Can someone help in understanding how this event is fired and from where?

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2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@vaishnaviK95 

did you check the Trigger conditions is triggering that?

System triggers that automatically based on when condition satisfied

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes I have checked and didn't find anything