How to add a custom attachment button in a catalog item

[Arundhati]

Hello Everyone,

Can someone please help me to create a custom button on a specific catalog item as the UI page is not supported in the recent version of ServiceNow

[Arundhati]

Hi Ankur,

Thanks a lot for your quick reply it works

[GlideFather]

Hi @Arundhati,

there is a variable type Attachment or there's a section in the bottom of the page (if enabled for such an item).

You can add this variable to your catalog item(s) and even make it visible/hidden/mandatory under conditions stated in catalog ui policy if needed:

Or every single catalog item has this option to hide attachment section under the Portal settings, this will be displayed always or never, no conditions available. If you want to have it only sometimes then hide it from here and use the method above.

 

When Hide Attachment is false, then you will see this: 

Why would you need any custom button? This is already working for you with no efforts..