How to add a hyperlink to flow designer?

[Radhika11]

Hello,

Can someone please provide suggestion on how we can use Flow Designer to add a hyperlink in RITM Work Notes to a change recorder?

Thank you

[Radhika11]

Hello Ankur,

Here is the code I entered in f(x) script:

var sysId = fd_data.trigger.current.sys_id;

var tableName = fd_data.trigger.current.sys_class_name;

var number = fd_data.trigger.current.number;

var url = '<a href="' + gs.getProperty('glide.servlet.uri') + '/nav_to.do?uri=' + change_request + '.do?sys_id=' + c83c5e5347c12200e0ef563dbb9a7190 + '">' + CHG0030016 + '</a>';

return '[code]' + url + '[/code]';

When I save the Flow, it displays this error:

[Ankur Bawiskar]

Hi,

I assume your flow trigger is RITM table

please update as this and test once

var sysId = fd_data.trigger.request_item.sys_id;

var tableName = 'sc_req_item';

var number = fd_data.trigger.request_item.number;

var url = '<a href="' + gs.getProperty('glide.servlet.uri') + '/nav_to.do?uri=' + tableName + '.do?sys_id=' + sysId + '">' + number + '</a>';

return '[code]' + url + '[/code]';

Regards
Ankur

[Radhika11]

Ankur,

You’ve always been very helpful and responsive. We are very much appreciating your help.

Here is our use case so that you could understand and provide us with better assistance.

In Short Description field, it currently captured the Chang Request Number.  

We want this to be clickable hyperlink that would open the Change Request Number.

The hyperlink can be either in Short Description or Work Notes.  

[Ankur Bawiskar]

Hi,

link can be shown only in work notes which is journal field and not short description

in the f(x) you can add script

example for hard-coding

var url = '<a href="' + gs.getProperty('glide.servlet.uri') + '/nav_to.do?uri=' + change_request + '.do?sys_id=' + 'c83c5e5347c12200e0ef563dbb9a7190' + '">' + 'CHG0030016' + '</a>';

return '[code]' + url + '[/code]';

Regards
Ankur

[Radhika11]

Ankur,

I copied your entire code and pasted in the Work Notes.  It did not do anything.