How to add a line break to the description field on a template task?

Leo25
Kilo Contributor

For this catalog item I am working on, for the description they want essentially multiple sentences to be showing on their own with line breaks between them. However, when I enter it in the description field it doesn't show the line breaks, just makes one big paragraph. I've tried it with and without using <BR> (between the lines) to no avail. The description format is supposed to look how it does below. 

 

1. Use the temporary login information you received via email from Aon Choice.

2. Select My Benefits > Benefits Overview to review your options.

3. Verify your basic information, such as: contact details and dependent information.

4. Review each benefit and make your decisions. You'll see the per pay cheque cost and any applicable credit to you for all benefits.

 

4 REPLIES 4

Ashutosh Munot1
Kilo Patron
Kilo Patron

Hi,

We should use </br> as given in this link: https://community.servicenow.com/community?id=community_question&sys_id=5ea11b6ddbdcdbc01dcaf3231f96...

 

Thanks,
Ashutosh Munot

Can I add that in the description field? Or is that somewhere else?

find_real_file.png

Hi,

Is this HR template?

Thanks,
Ashutosh Munot

Yes, it is HR Template.