How to add a specific View for NEW button in "List Banner Button" section?

Don Dom
Tera Contributor

Hello

 

How to add "Default View" for this button ?

DonDom_0-1692881234260.png

I found this button is "sysverb_new" in Global application.

DonDom_1-1692881281209.png

 

When I do this in Incident:

DonDom_2-1692881321437.png

The new incident I opened with proper view.

DonDom_3-1692881347389.png

 

And for Problem not:

DonDom_4-1692881374217.png

I can't find where it is implemented.

Could you guide me ?

 

Thx for info

7 REPLIES 7

Hmmm or I do something worn but do not work

DonDom_1-1692886181203.png

 

DonDom_0-1692886158499.png

 

@Don Dom did you give the view name or view back end name ?

try giving back end name of the view .

to find it go to views table like below and search for your view and copy the name of the view and paste it in view rule 

Screenshot 2023-08-24 at 19.46.29.png

Hope this helps 

Mark the answer correct if this helps you 

Thanks

I tried your solution, but it didn't quite work. I then set "SysId" to "ISEMPTY" instead of "-1", and it worked.