How to add Asia/Kolkate in TZ

[shaik_irfan]

Hello Everyone,

I am trying to add Asia/Kolkata to the timezone but i cant find Asia/Kolkata option.

[Shishir Srivast]

Please check if this helps: Timezone Creation

http://wiki.servicenow.com/index.php?title=Using_Time_Zones#Time_Zone_Choice_List

[Alikutty A]

Hello Shaik,

You don't have to create a new timezone, All time zone exist on the timezone field in user table. Go to user table and configure the dictionary for timezone field. Enable Asia/Kolkatta in its choice list and set the Inactive field on choice options to display it on your instance.

Thank You

Please Hit Like, Helpful or Correct depending on the impact of response

[Alikutty A · Accepted solution]

Set inactive to false in the Timezone dictionary on user table

Thank You

Please Hit Like, Helpful or Correct depending on the impact of response

[amlanpal]

Hi Shaik,

You need to navigate the below link (replace 'your_instance' with your domain id) and make 'Inactive' value to false as per the given screenshot. You can only then able to see the choice over there.

https://your_instance.service-now.com/sys_choice_list.do?sysparm_query=nameINjavascript%3AgetTableEx...

I hope this helps. Please mark correct/helpful based on impact