How to add authority documents into servicenow
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-21-2025 11:42 PM
Hi ,
In how many ways I can add authority documents into servicenow?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-22-2025 12:50 AM
HI @Community Alums
Excel
Manually
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-22-2025 03:38 AM
Hi @Community Alums,
You can add Authority Documents using multiple ways in servicenow
| Manual Entry | Small-scale, quick additions |
| Import Sets (CSV/Excel) | Bulk uploads from spreadsheets |
| API Integrations | Syncing from external regulatory sources |
| GRC Content Subscription | Automated updates from compliance frameworks |
| Scripted Imports | Advanced use cases with custom processing |
This is something that i haven't worked on myself just adding them for reference some common ways you can use.
Mark Correct and Helpful if it helps.
***Mark Correct or Helpful if it helps.***
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-22-2025 04:22 AM
Hi @Community Alums
You can use the below to do this -
1. Manual Entry via UI
2. Import via Data Import (CSV, Excel, XML)
3. Integration with External Sources (REST/SOAP APIs, Connectors)
4. ServiceNow GRC Content Packs
5. Scripted Load (via Scripted REST API or Business Rules)
6. Knowledge Management for Authority Docs
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect
Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-22-2025 02:00 PM
What's your definition of an authority document?
