How to add "Yes No Outcome" conditions to the playbook
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03-26-2024 11:08 PM
Hi All,
Can anyone please help me with the below requirement?
My requirement is In my playbook, I need to add a "Yes No Outcome" activity for the question "Is there any impact?" If the user clicks "yes," the security incident state is updated to Contain; otherwise, it is moved to the Review state. Where should we add these conditions?
Thanks,
Sasipriya
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03-27-2024 01:18 AM
Hi @sasipriya ,
Hi @sasipriya ,
You will want to set the next activity in the lane to run if Outcome is Yes and No.
Navigate to Process automation Designer> Open your Playbook > Go to your specific lane and add activity.
Then, open the activity, in the automation section, add the flow.
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03-27-2024 01:34 AM
Hi @Community Alums ,
Thanks for your response.
I tried this, but it is not working. I can see only the lookup record in flow, and is there any impact? It is a question, not a field. how do I set this condition?
Thanks,
Sasipriya
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03-27-2024 02:38 AM
Hi @sasipriya ,
So you will have to create a Flow and put your conditions in, then using the lookup, you need to add the flow.