How to add "Yes No Outcome" conditions to the playbook

sasipriya
Tera Contributor

Hi All,

 

Can anyone please help me with the below requirement?

 

My requirement is In my playbook, I need to add a "Yes No Outcome" activity for the question "Is there any impact?" If the user clicks "yes," the security incident state is updated to Contain; otherwise, it is moved to the Review state. Where should we add these conditions?

 

Thanks,

Sasipriya

 

 

3 REPLIES 3

Community Alums
Not applicable

Hi @sasipriya ,

Hi @sasipriya ,

You will want to set the next activity in the lane to run if Outcome is Yes and No.

Navigate to Process automation Designer> Open your Playbook > Go to your specific lane and add activity.

Then, open the activity, in the automation section, add the flow.

SandeepDutta_0-1711527479867.png

 

 

 

Hi @Community Alums ,

 

Thanks for your response.

I tried this, but it is not working. I can see only the lookup record in flow, and is there any impact? It is a question, not a field. how do I set this condition?

 

Thanks,

Sasipriya

Community Alums
Not applicable

Hi @sasipriya ,

So you will have to create a Flow and put your conditions in, then using the lookup, you need to add the flow.