How to apply the data filtration condition based on requested by, caller, approver.

[Pavan Kumar28]

Hi all,

Is it possible to restrict the records using the data filtration based on fields like caller or approver or requested by.

Regards,
Pavan.

[Paul Curwen]

Yes you can that's exactly the use case for Data Filtration. If you need a good overview have a watch of these videos: 

https://www.youtube.com/watch?v=cjE3azNuw2Y

https://www.youtube.com/watch?v=UsjbPMHVs7U

There is also a gotcha to be aware of when trying to use dynamic conditions, have a look at this: 

https://www.linkedin.com/pulse/service-now-data-filtration-plugin-how-use-caller-me-ivan-betev/

Hope that helps 😊