How to authenticate/integrate ServiceNow with AWS Cognito?

Jahnavi6
Kilo Expert

‎08-19-2020 05:12 AM

Hi,

We need to authenticate ServiceNow with AWS Cognito. So that we can pass through user credentials to the Service Portal. For example, when the user is in any of our applications(OAuth2.0 is used in applications) and selects help, which is routed to service now portal. where the user should not enter their credentials again to access the ServicePortal site.

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Tony DiRienzo
Giga Guru

‎08-19-2020 08:47 AM

You should have a look at the SSO documentation:

https://docs.servicenow.com/bundle/orlando-platform-administration/page/integrate/single-sign-on/con...

These documentation pages explain how to set up an SSO provider and use it to authenticate a user session.

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