Hello,
I have successfully integrated ServiceNow with another third-party tool called Asana. Whenever a worknote is updated on a record, I trigger a business rule and invoke the REST message to update the comments in the third-party tool.
My concern is that when another user updates a record, the third-party tool displays my name as the one who updated the comments. Initially, I authenticated to receive the token using the "Get OAuth token." I want to generate tokens for each user so that if they update the record, it will show their name instead of mine. Is there a better approach to resolve this issue?
