How to auto populate content under text field in Knowledge
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‎05-22-2017 06:53 AM
Hello,
I am trying to auto populate some of my content in the text field whenever a users opens Knowledge Create New. There is already a template out of the box.
But I created a new module for called Create new MSG under knowledge for which the Knowledge base would be MSG.
When users select Create new MSG, I have my own template that I would like to auto populate in the text field. I created a similar template that I would like to use but for some reason it will not populate when I open Create new MSG.
Thank you,
Eshwar.
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‎05-23-2017 02:06 AM