How to auto populate content under text field in Knowledge

eshwarparuchuri
Kilo Contributor

Hello,

I am trying to auto populate some of my content in the text field whenever a users opens Knowledge Create New. There is already a template out of the box.

find_real_file.png

But I created a new module for called Create new MSG under knowledge for which the Knowledge base would be MSG.

When users select Create new MSG, I have my own template that I would like to auto populate in the text field. I created a similar template that I would like to use but for some reason it will not populate when I open Create new MSG.

Thank you,

Eshwar.

5 REPLIES 5

Hi,



Just edit the "Create New" link under Knowledge module to add   the template like this,


find_real_file.png



find_real_file.png



Provide your template like this.



Thanks,


Vinitha.K