How to auto populate requested for on the request form when it is created from an incident(caller_id)

[Kevin68]

How to auto populate requested for on the request form when it is created from an incident(caller_id)

Incident form

when clicked on create request button , service catalog opens and when we select a catalog item

I want to display the requested by field with the caller_id field from Incident form.

please help

[dharanikumar]

Hi Kevin,

What you did for this issue please?

Thank you!!

[Kevin68]

not working, tried this

[Ankur Bawiskar]

Hi,

what came in the alert when you fetched the session variable?

Regards
Ankur

[Kevin68]

i didn't get any alert and the field didn't change.

[Ankur Bawiskar]

did you try to check in native?

Regards
Ankur