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How to auto populate requested for on the request form when it is created from an incident(caller_id)

Kevin68
Tera Expert

‎05-11-2022 11:32 AM

How to auto populate requested for on the request form when it is created from an incident(caller_id)

Incident form

find_real_file.png

 

when clicked on create request button , service catalog opens and when we select a catalog item

find_real_file.png

I want to display the requested by field with the caller_id field from Incident form.

 

please help

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15 REPLIES 15

Kevin68
Tera Expert
In response to Aman Kumar S

‎05-13-2022 05:14 AM

the plug in is installed and done all the requisties but requested for is not autopopulating the caller_id field value

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