How to Backup Update Set

nameisnani
Mega Sage

Hi ,

 

we are planning to do upgrade by this week 

 

In my list i have 9 update set which are in Progress , please tell me how to do back up of these update set 

 

SunilKumarPadh_0-1671447103692.png

 

@Saurav11 @Sagar Pagar @Gunjan Kiratkar @Community Alums 

 

Please provide me steps with scrrenshoots

 

Thanks In Advance

3 ACCEPTED SOLUTIONS

Sagar Pagar
Tera Patron

Hi @nameisnani,

 

I would suggest to take a back-up of individual update sets by mark them as complete. Might be there is some dependency. Once you complete it then Click Export to XML and take back-up in local system.

If required, you can store it on drive/cloud as well.

 

Thanks,
Sagar Pagar

The world works with ServiceNow

View solution in original post

Community Alums
Not applicable

Hi,

 

you can mark all the update sets as complete and then take an xml backup of each and every update set.

 

you will find “export to xml” link under the related list of an update set

View solution in original post

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

As many have already suggested you need to mark all the update set as Complete

 

Then you can just use export to xml to download it:-

 

Saurav11_0-1671454214320.png

 

Then once the upgrade happens you can import those xml again using retrieve update set:-

 

Saurav11_1-1671454264946.png

 

I hope all the update set are for different things and there are not common script or configuration right?

 

Please mark my answer as correct based on Impact.

View solution in original post

7 REPLIES 7

Rahul RJ
Giga Sage
Giga Sage

Hi Sunil,

 

You can save the inflight update set to the local machine by creating a parent update set. After the upgrade/clone process you can restore the XML.

Regards,

RJ

 

@Rahul RJ  could u please provide me the steps with screenshot for better understanding 

Hello @nameisnani ,

 

Please check the steps given by me, you can create new update set and add all your update sets in child update sets and make that update sets as parent. and then follow all given steps.

 

Steps to map child update sets:

1: open newly created update sets.

2: Go to related section "child update sets" add all 9 update sets there.

RoshanTiwari_0-1671448183424.png

 

Roshan Tiwari
Tera Guru

Hello @nameisnani ,

 

Complete all your update set and export XML from form and store in your local system after upgrade import it from "Retrieved Update Sets" table.

 

Steps :

1 :  Complete your update sets.

2 : Download XML from update set form (total 9 XMLs).

RoshanTiwari_0-1671447588972.png

 

3: Store on your local system.

4: After upgrade export from "Retrieved Update Sets" table one by one.

RoshanTiwari_1-1671447650816.png