how to bring "show workflow" in the related link of a kb record

sohan_snow
Tera Contributor

Hi All,

I need to have the "show workflow" in kb record in line to what we have on a change record. How can this be done

Thanks in advance

1 ACCEPTED SOLUTION

Chuck Tomasi
Tera Patron

Go to the UI action for Show Workflow on the change_request table, do an Insert & Stay, then change the table on the new record.



FYI - That will show it on the kb_knoweldge form, but not on the kb_view UI page.


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8 REPLIES 8

cfran5991
Kilo Expert

This may or may not be helpful! I have not done this using a related link, but using a related list on a table, you would first need to create the relationship by going to System Definition > Relationships. After you have a relationships established between the change record and workflow context table, it would show as an option under your related lists definitions.


Chuck Tomasi
Tera Patron

Go to the UI action for Show Workflow on the change_request table, do an Insert & Stay, then change the table on the new record.



FYI - That will show it on the kb_knoweldge form, but not on the kb_view UI page.


thank you so much for your assistance


For what it's worth, I do this all the time. There's one other note if you are doing this on scoped applications.



In the condition field, where it says "new Worfklow()", you need to add the global scope prefix "new global.Workflow()"