how to bring "show workflow" in the related link of a kb record

sohan_snow · ‎10-25-2017

Hi All,

I need to have the "show workflow" in kb record in line to what we have on a change record. How can this be done

Thanks in advance

Chuck Tomasi · ‎10-25-2017

Go to the UI action for Show Workflow on the change_request table, do an Insert & Stay, then change the table on the new record.

FYI - That will show it on the kb_knoweldge form, but not on the kb_view UI page.

sohan_snow · ‎10-25-2017

thank you chuck for this information I am on global application

Chuck Tomasi · ‎10-25-2017

You are welcome Sohan. I encourage you to try working in scoped applications whenever possible. Your "future self" will thank you.

Justin Abbott · ‎10-25-2017

1) Find the 'Show Workflow' UI Action for the change_request table.

2) Open the record.

3) Change the 'Table' field to Knowledge [kb_knowledge].

4) Right-click in the header bar, then click 'Insert and Stay'.

sohan_snow · ‎10-25-2017

Hi Justin, thank you so much... although your reply was also correct... but then marked chucks correct as he replied earliest

Thanks in advance