how to bring VIP flag on agent workspace when the caller is vip

[snow34]

how to bring VIP flag on agent workspace when the caller is vip

[Sagar Pagar]

Hi,

Please refer this: How to display the VIP icon next to the Caller field

or thread: VIP field on 'Opened for' on Interactions in Agent Workspace

Regards,

Sagar Pagar

[snow34]

there is OOB client script called highlight VIP caller this is working perfectly fine for native UI but not working for agent worksapce