How to call email script notification to redirect from child to parent incident

kavitha N
Tera Contributor

‎08-09-2023 07:20 AM

onclick of email script notification with child incident it should redirect to parent class incident.what is the URL link to redirect

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sushantmalsure
Mega Sage
Mega Sage

‎08-09-2023 08:14 AM

you can write an email script to achieve this.

Share your script of what have been tried so far to help you better.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,Sushant Malsure
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