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How to call Now Assist Custom skill in the Now Assist Panel

rohjamil
Tera Contributor

Hello. I am creating a custom skill which basically just summarizes a case using some custom fields on a case type. While setting this up in Now Assist Skill Kit, after publishing I can't seem to call it in the now assist panel. I have tried using the prompt, the name of the skill, the name of the feature, the name of the prompt but nothing seem to work. When i run a test I do get the summarization I want. Can someone recommend me any documentation or any post or anything that can tell me how to call custom skills in the now assist panel?

5 REPLIES 5

SrdanMatijevic
Kilo Sage

We have the same issue. Did you find the solution?


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Dharti
Tera Contributor

we have the same issue. Did you find a resolution?

Thulasidharan
ServiceNow Employee
ServiceNow Employee

@Dharti Hi, did you find any solution for this?

Thulasidharan
ServiceNow Employee
ServiceNow Employee

Hi, @rohjamil 
Did you find solution for this?