How to capture edits made to SLA dashboard in HR Core and move from one instance to another
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07-25-2025 06:30 AM
Hi Team,
I have created a few repots and added them to dashboard. However, I am not able to move the dashboard changes from one instance to another. Can anyone please help achieve this in detail.
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07-25-2025 06:35 AM
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717180
https://www.youtube.com/watch?v=Ey6oTswjrEY
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Dr. Atul G. - Learn N Grow Together
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07-25-2025 06:58 AM
check these links
Moving a dashboard via update set does not carry over all widgets when the dashboard tab is broken
Deep Copy a Dashboard from one ServiceNow Instance to Another
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-27-2025 08:07 PM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-28-2025 12:36 AM
Hi Ankur,
Thanks, I tried to unload dashboard and move it to another instance, but I am getting an error message(update set scope is different than update set scope ID) Its being because a lot of the updates captured have the application as empty.
Can you please help resolve this.