How to capture edits made to SLA dashboard in HR Core and move from one instance to another

Arka Banerjee
Kilo Guru

Hi Team,

 

I have created a few repots and added them to dashboard. However, I am not able to move the dashboard changes from one instance to another. Can anyone please help achieve this in detail.

 

@Ankur Bawiskar 

4 REPLIES 4

Dr Atul G- LNG
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Hi @Arka Banerjee 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717180

https://www.youtube.com/watch?v=Ey6oTswjrEY

 

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Ankur Bawiskar
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@Arka Banerjee 

check these links

Moving a dashboard via update set does not carry over all widgets when the dashboard tab is broken 

Deep Copy a Dashboard from one ServiceNow Instance to Another 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Arka Banerjee 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

 

Thanks, I tried to unload dashboard and move it to another instance, but I am getting an error message(update set scope is different than update set scope ID) Its being because a lot of the updates captured have the application as empty.

 

ArkaBanerjee_0-1753688069180.png

 

Can you please help resolve this.