How to capture the BCC and update in sys_email table record.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-13-2024 11:23 PM - edited 11-13-2024 11:26 PM
Hi All,
I'm sending mail to SN instance keeping BCC email as "abc@mail.com" the same should be updated in blind_copied field in sys_email table. Kindly assist.
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-13-2024 11:49 PM
You can't. A BCC is 'blind' for a reason. ServiceNow doesn't know what's in the BCC when it receives the email.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark