How to Change Knowledge Article state from Retired to Published?

[boppishettypriy]

Help me out to edit an article state...

[Gowrisankar Sat]

Hi Priyanka,

As per existing workflows, if an article is retired a new article has to be created in its behalf.

Knowledge workflows

But if you want only the state to be updated, just run a background script to update the state. But strictly speaking this is not recommended.

var gr = new GlideRecord("kb_knowledge");

gr.get('<sys_id_of_knowledge_article>');

gr.workflow_state='published';

gr.update();

[boppishettypriy]

Thank you 🙂 Gowrisankar