How to change picture size in catalog item

ramesh_r
Mega Sage

Hi All

Recently we have upgraded to the Paris release  and we noticed that the picture icon is showing a very big size after the upgrade

Can you please guide me on how to modify the picture size in the catalog item? 

 

find_real_file.png

Thanks

Ramesh R

 

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@ramesh.r 

refer below link

Re-size catalog item image shown on catalog item page

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

Thanks for the response 

The link related to the service portal but i am looking on the catalog item in ServiceNow 

 

Thanks

@ramesh.r 

try to upload an image with smaller size and confirm for 1 catalog item

If you are sure this was working fine prior to upgrade and nothing has been changed and this is client instance please raise a HI ticket

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader