Hi everyone,
Good day!
I'd like to ask if it's possible to change the "Comments" label inside the Compose section in Workspace view, but apply the change only to a specific table/records, in our case, the HR agent workspace. I need to change the label to "Comment (Customer Visible)" but it should only apply to all HR cases . I know we can update it using the sys_ui_message, but that would apply to all tables using this Compose section. I just want to know if there's a way to apply it to HR case records only?
Please let me know if its possible. Thank you!
