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How to Change the Change Request state back to the Previous State

SayanG838505890
Tera Contributor

Hello Team,

Recently I have created a New RFC type(Informational) for Change Request.

For That I have created a BR. Which will work only when change task of RFC type is Informational.
But the BR is not correct and impacted the rest of the RFC Type.
Now I have disabled the BR, but now I want to make the Change Request state back to Previous state.
Condition:

SayanG838505890_0-1765967328409.png

 

(function executeRule(current, previous /*null when async*/) {

    var change_request = new GlideRecord('change_request');
    change_request.addQuery('change_request',current.sys_id);
    change_request.query();
    while(change_request.next()){
        change_request.setWorkflow(false);
        change_request.state = 0;
        change_request.update();
    }

})(current, previous);



Now Please help me to change the state of the Impacted Change Request to the Previous State
Thanks in advance
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