How to change the default filter on filter widget to something other than 'Keyword is' ?
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07-24-2019 09:43 AM
I have a requirement to set the default condition for filtering user profile with 'Last Name - starts with - '. I have a custom portal page and I have added the copy of filter widget to the data table from instance widget.
This is what I see now :
My requirement is to default the condition to Last Name starts with:
Is there anyway we could do that? Thanks in advance.
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Service Portal Development
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07-24-2019 10:57 AM
Once you create the filter and Run, there is an option to 'Set as default filter' which you can set it.
Please find the relevant thread which might be helpful.
Please hit correct based on impact of response.
Thanks
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07-27-2019 06:10 AM
Thanks Nitin. I believe this is for related list only.

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07-24-2019 11:24 AM
Hi,
I doubt that is possible. Alternative would be to Save the filter as required & then set the filter as default.
Thanks,
Jaspal Singh
Hit Helpful or Correct on the impact of response.
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07-27-2019 07:15 AM
Hi,
This should be possible, How are you opening the list layout? You need to just append the filter parameter on the URL if this is on the list page (ie id=list)
eg
instance_name.service-now.com/sp?id=list&table=incident&filter=opened_byDYNAMIC90d1921e5f510100a9ad2572f2b477fe^active=true