How to change the field label on SC_TASK record

VIKAS MISHRA
Tera Contributor

Kindly see the below mentioned screenshot heighlighted the field "close note (customer visible).

I need to remove the "customer visible" from the lable, but when i go to dictionary of the field it shows that this field is from task table not from sc_task, ik checked the lable name there showing close note only , i chekced the override dictionary where found no record, checked clisent script ,BR and Ui policy, but not able to see from where this "Customer visibvle" is added ,so that i can remove it 

VIKASMISHRA_0-1687263023584.png

 

1 ACCEPTED SOLUTION

Michael Fry1
Kilo Patron

It comes from the Client Script - Modify Comments Label. You can duplicate this client script for your sc_task table and modify the script to not include customer visible.

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5 REPLIES 5

Manmohan K
Tera Sage

Hi @VIKAS MISHRA 

 

Go to sys_documentation.list and click on new button to create a new record

 

Add element name same as backend name of the close note 

Add table as sc_task 

 

 

ManmohanK_0-1687263976052.png

 

Thanks for reply manmohan but please let me know where i can see this label which is already showing in my sc_task record "close note (customer visible). 

Its showing there means it should already be created in this sys_documentation table then why i am unable to see this record in this table 

Hi @VIKAS MISHRA 

 

The customer visible comment is coming from the below script in task table. As Michael Fry1 told, you need to duplicate this script on sc_task table and make modifications to script in highlighted line as shown below

 

ManmohanK_0-1687265554631.png

 

Michael Fry1
Kilo Patron

It comes from the Client Script - Modify Comments Label. You can duplicate this client script for your sc_task table and modify the script to not include customer visible.