How to change the lables in the flow formatter, used in service portal

Navyaa27
Tera Expert

Can anyone please suggest, how we can rename the labels, in the flow formatter, service portal.

Navyaa27_0-1756875958257.png

 

7 REPLIES 7

Bhuvan
Tera Sage

@Navyaa27 

 

Try this,

 

https://www.servicenow.com/community/servicenow-ai-platform-forum/modify-the-state-label-in-flow-for...

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

This changes the label, in backend as well, I need to modify only on the Portal, for the end user.

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Navyaa27 

Did you check which widget is rendering that in portal?

check these links

Stage / Process Formatter on Service Portal 

Modify the state label in flow formatter and stepper component 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I have created a custom widget for this.