How to change the lables in the flow formatter, used in service portal
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09-02-2025 10:07 PM
Can anyone please suggest, how we can rename the labels, in the flow formatter, service portal.
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09-02-2025 10:18 PM
Try this,
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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09-02-2025 10:20 PM
This changes the label, in backend as well, I need to modify only on the Portal, for the end user.
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09-02-2025 10:48 PM
Did you check which widget is rendering that in portal?
check these links
Stage / Process Formatter on Service Portal
Modify the state label in flow formatter and stepper component
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-03-2025 12:25 AM
I have created a custom widget for this.
