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How to change the logo of servicenow?

ayushaggarw
Giga Contributor
 
13 REPLIES 13

Dr Atul G- LNG
Tera Patron

Hi @ayushaggarw 

 

Go to System Properties

 

https://devxxxx.service-now.com/now/nav/ui/classic/params/target/core_company.do%3Fsysparm_stack%3Dcore_company_list.do%26sysparm_view%3Dmy_company%26sysparm_query%3Dprimary%253Dtrue%255EEQ%26primary%3Dtrue%26sysparm_stack%3Dhome.do

 

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suraj sengar
Giga Guru

To change the logo in ServiceNow, you’ll need to update the UI16 Banner Image in the system properties. Here’s the step-by-step process:

 

🔑 Steps to Change the Logo

  1. Navigate to System Properties

    • Go to: All → System Properties → My Company.

  2. Upload Your Logo

    • In the UI16 Banner Image section, click Click to add or Update.

    • Choose file upload to upload a logo from your computer, or enter an image URL if the logo is hosted online.

  3. Save Changes

    • Click OK after uploading or entering the URL.

    • The logo will now appear in the banner of your instance.

 

⚙️ Notes

  • The image can be high resolution, but ServiceNow will scale it based on aspect ratio.

  • If you don’t see the change immediately, clear your browser cache or log out and back in.

  • For Workspaces (UI Builder), logos are managed separately within the workspace theme settings, not through the classic My Company property.

Hi @suraj sengar,

 

I followed your approach but couldn't manage, can you please explain how to use the image URL?

 

Screenshot 2026-03-03 at 09.27.53.png

 

Screenshot 2026-03-03 at 09.26.51.png

Thank you for clarifying your content

_____
100 % GlideFather experience and 0 % generative AI

@GlideFather Once uploaded the image please log out and log in to check the changes.