How to change the order of search results in portal?

[Rajesh Mushke]

Hi All,

How to change the order of search results in portal?

PFB, now i want to change order of catalog results and KB article results. Catalog should be first and then KB articles.

Thanks,

Rajashekhar Mushke

[Allen Andreas]

Hi,

Please see this link for assistance: https://community.servicenow.com/community?id=community_question&sys_id=787a07e9db5cdbc01dcaf3231f96...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Rajesh Mushke]

Hi Allen,

Even after commenting the line, still not working.

[Allen Andreas]

Hi,

Did you address the search sources order though first?

In the link I provided, the original poster shows that they set the order for those search sources first.

So use this quick tip to get right to the search sources and order:

m2m_sp_portal_search_source.list

type the above and press enter.

Then sort by order, look at the Portal it's referencing and rearrange the order as you'd like.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Rajesh Mushke]

Yes, i made the changes for Search sources