How to change the order of search results in portal?

[Rajesh Mushke]

Hi All,

How to change the order of search results in portal?

PFB, now i want to change order of catalog results and KB article results. Catalog should be first and then KB articles.

Thanks,

Rajashekhar Mushke

[Allen Andreas]

Hi,

Glad my reply was Helpful, please mark it as such above, if you don't mind and haven't already.

Thanks! 🙂

[Steven Parker]

Search for "Service Portal" in the filter navigator and click "Portals" and then the active "Service Portal" (sp URL Suffix), review the Search Sources related list....ours looks like this and we are using the out of the box Typeahead Search.  Catalog items appear above Knowledge articles:

[Rajesh Mushke]

Hi Steven,

i checked it but i didn't see the Search sources in related list.

[Steven Parker]

Correct...notice in the screenshot I posted, we changed the order of the Search Sources.  It's been a while since I worked on that, but I am pretty sure that's what put the Catalog items above the Knowledge articles.  Change the "Catalogs" order to "90" instead of "300" (300 is the out of the box I believe).