How to change the view of record on portal page ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2022 11:13 PM
Hi All,
Whenever I open the record in portal , it opens in the default view. I want it to open in a custom view which I have created. How can I change that? Where do I need to add that view so that I can see the portal form in that view ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-16-2022 11:54 PM
Hi,
Did you try to use view rule?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-17-2022 01:40 AM
Hi Ankur,
I have list of record in portal , and when the user clicks on the record the form opens in the portal itself. But the form is opening in default view and not in service portal view.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-17-2022 01:57 AM
check point mentioned by palanikumar and configure accordingly
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-20-2022 01:09 AM
Hi Ankur,
When we click on view all from from the simple list, a new page opens up with all records. From there when we click on any record the for opens up. So I am not sure this view filed is available on that widget.