how to check back end name for sections in incident form

gudurit
Tera Contributor

how to check back end name for sections in incident form

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @gudurit 

You can use the SN Utils for a quick solution. Otherwise, right-click in the field, click "show - field name," and you’ll be able to see the backend name

 

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As per your solution it's correct for remaintion fields but for sections like resolution information we want back end name when we do your process its wont work relates to incident form

 

Ankur Bawiskar
Tera Patron
Tera Patron

@gudurit 

The name of form sections are stored in Caption column of table "sys_ui_section" and can be found using this way

1) in left nav -> form sections

2) Select your table

3) select the view which you want to check

Each view can have multiple form sections

AnkurBawiskar_0-1745501522288.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

I am unable to find  section from where you suggest can you give me some elabrate i want resolution information back end name which is section on incident form