How to check the api call successful or failed from 3rd party ?

jaiho_rai · ‎02-27-2024

Hi Team ,

How do I check if the API call from a 3rd party is successful or failed ?

How should I update the worknote only once? The next call should not update the worknote in inc ?

Maddysunil · ‎02-27-2024

you can use below code to check API call fail/pass

// Make API call to third-party system
var response = thirdPartyApiCall();

// Check if the API call was successful
if (response && response.getStatusCode() === 200) {
    // API call was successful
    var responseBody = response.getBody(); // You can inspect the response body for further details
    gs.info("API call successful. Response: " + responseBody);

    // Update incident or take further actions based on the response
} else {
    // API call failed
    gs.error("API call failed. Status code: " + response.getStatusCode());

    // Handle error scenario or log error details
}

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Danish Bhairag2 · ‎02-27-2024

Hi @jaiho_rai ,

Are you using scripted Rest Api?

Thanks,

Danish

jaiho_rai · ‎02-27-2024

yes , but thing need to achieve , but some them configured via import set as well.

Whenever it call for the first time only that time will it will update the work note in the incident or if it failed,

after that need to send notification(email ) to concern team

Dr Atul G- LNG · ‎02-27-2024

Hi @jaiho_rai

How do I check if the API call from a 3rd party is successful or failed ?

Atul: Its code, like 200 is considered as success code.

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jaiho_rai · ‎02-27-2024

@Dr Atul G- LNG

That I understood but specifically it should work only for the first-time call, they have multiple things scripted apis and import set.