How to check which survey is associated with which records
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01-28-2025 11:52 AM - edited 01-28-2025 11:56 AM
Hello community
I have a question, let's say there is a survey triggered on closure of Requested item record. Let's not go in back-end logic how it build
Now let say RITM00001 is closed complete and now a survey is triggered to the requested for user of the RITM. There should be some table where the triggered survey record will resides, I need to know which table and which field holds the RITM number in the table
Thanks in advance
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01-28-2025 06:39 PM
Here you go
1) Assessment instances - left nav
2) this is where you see the Task and Trigger table- Task will be RITM number and Trigger table will be sc_req_item
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-05-2025 03:00 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader