How to check which survey is associated with which records

anvitha ash
Tera Contributor

Hello community 

 

I have a question, let's say there is a survey triggered on closure of Requested item record. Let's not go in back-end logic how it build 

 

Now let say RITM00001 is closed complete and now a survey is triggered to the requested for user of the RITM. There should be some table where the triggered survey record will resides, I need to know which table and which field  holds the RITM number in the table 

 

 

@Viraj Hudlikar 

@Ankur Bawiskar 

 

Thanks in advance 

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@anvitha ash 

Here you go

1) Assessment instances - left nav

AnkurBawiskar_0-1738118313806.png

2) this is where you see the Task and Trigger table- Task will be RITM number and Trigger table will be sc_req_item

AnkurBawiskar_1-1738118347882.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@anvitha ash 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader