how to clear one field value at first time loading

[kamleshrathore]

hi team ,

i have field assignee that field value should be empty at the first loading time

and if we are selecting this field value and if i save this value then this field should not be empty.

please help me how to do this

[Greg42]

Hi Kamlesh,

You can try to search for something like:

assignment_group =

in the studio for all your scripts in that scope to see any assignments that might populate that field.

Cheers

Greg

[Uncle Rob]

So either your record producer script is populating the assignee field, or some other mechanism like an assignment rule is I play.  In either case, remediation get this via client script is the wrong strategy.

Can you post the script from the record producer?

[kamleshrathore]

in the record producer i am not having any statement which affect the assignee

but u can check the below given script and the fields that i mapped

[Uncle Rob]

OOB, the assigned_to field is not populated by default.   This makes me think that logic has been applied in your system to *specifically* populate it on first time load.   You should try to solve your problem there, vs adding a second layer of logic to countermand the first.

[adi91221]

Hi Kamlesh

I think there is no need for you to do anything things normally work the way you asked. But if you are getting a value then there might be some scripts doing it.

Thanks

Adi