How to clone a workspace. when an agent from one group open the workspace should see a page

mania
Tera Contributor

‎10-12-2023 01:38 AM - edited ‎10-12-2023 01:39 AM

Hi,

 

How to clone a workspace. in our PDI you have Service operation workspace. duplicate the same, when an agent from one group open the workspace should see a page and when an agent from different group opens the same workspace should see a different page.

 

Can you please anyone help on this. It will helpful to me.

 

Thanks in Advance!

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Community Alums
Not applicable

‎10-12-2023 01:52 AM

Hi @mania ,

You cannot clone the whole Workspace but Copy the variants one by one.

Make visual styling changes to the sub pages in the Service Operations Workspace landing page.

  1. Navigate to All > Now Experience Framework > UI Builder.
  2. From the Experiences list, select Service Operations Workspace.
  3. Under Pages and Variants section, under Home, point to Service desk landing page SNC, and select 
  4. Select Duplicate variant 
     
    .
    • A copy of the Service Operations Workspace landing page, along with its subpages, is created under the Variants section.
    • The copy of the landing page is created in the scope of the current logged-in user.
  5. To edit the page or any of its subpages, customize its components.
    For information about components, see Work with components.
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