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How to Configure a View Rule to Show Only the Default View on the Change Form?

Pratiksha KC
Tera Guru

4 hours ago - last edited 3 hours ago

I have a requirement where I need to configure a View Rule in ServiceNow so that only the "Default View"  is visible on the Change form. All other views should be hidden for the users except admin.

 

Script I tried -

(function overrideView(view, is_list) {

    // Add your code here
    answer = null; // set the new view to answer

    var isAdmin = gs.hasRole('admin');

    // Non-admin users → force Default View
    if (!isAdmin) {
        answer = 'default'; // force default view
    } else {
        answer = view; // admin keeps original view
    }
})(view, is_list);
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1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

4 hours ago

Hi @Pratiksha KC 

 

Try restricting the other view for the user instead of hiding it.”

 

https://www.servicenow.com/community/developer-forum/restrict-ability-for-non-admin-users-to-change-...

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