How to configure external url to small pop up like chatbot in servicenow

Likith1
Tera Contributor

I have configured the external url which work as chatbot i'm unable to make it open similar like servicenow chatbot like small pop up.

 

Can anyone guide here is it feasible to do it or no ?

 

Regards,

Likith R

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Likith1 

can you share some details on this with what have you configured and how it's configured and some screenshots?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,

Thanks for replying on the post, please find the screenshot where i configured it on employee center portal under menu item to access it.

Where under url i given the external link and url target i tried to give "_popup"/"popup" it didn't worked.

Likith1_0-1737353670718.png