How to configure the my-requests-v2 widget to display only requested items and not requests?

ClareM
Tera Expert

We would like the my-requests-v2 widget to display only requested items - is it possible to configure and how would we achieve this? There doesn't appear to be a table option for this widget

3 REPLIES 3

Ankur Bawiskar
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Tera Patron

@ClareM 

where is that used on portal? which page?

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Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

on the my_requests page

AndersBGS
Tera Patron
Tera Patron

Hi @ClareM ,

 

In general it depends if you're utilizing the enhanced request experience or not. If you're not, then you should look in the menu on standard ticket configuration for tables that are shown in the my_requests widget. If you have opted in for the enhanced experience, the you should look under employee center --> Requests --> Source configurations.

 

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Best regards
Anders

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