how to connect Serivenow with Other ticketing Tools
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06-28-2016 01:25 AM
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06-28-2016 01:29 AM
ServiceNow offers API to access its tables and access API of other applications. By using them, it can integrate with many systems. Below link can help you to start with. It has list of applications, you can integrate with servicenow with examples.
List of Available Integrations - ServiceNow Wiki
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06-28-2016 01:33 AM
Could you be more specific? In the past we have used standard formatted emails to send information between our systems and third party's solutions. Will the other tool still be live?
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06-28-2016 02:17 AM
Hi Satish,
Servicenow can be connected with other third party ticketing tool through integration. ServiceNow support Scripted webservices, SOAP, REST API's using which this integration can be established.
ServiceNow can be integrated with JIRA , Salesforce, Monitoring tool as well (eg. Opps Manager).
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06-28-2016 02:22 AM
Hi Pradeep
Is there any example script to connect to other third party like JIRA, Salesforce
