How to copy a Jira attachment to ServiceNow

[Sergio26]

Hello,

I'm working on a ServiceNow-Jira integration and the next step is to copy an Jira attachment in ServiceNow for a incident that already exists.

I'm using Jira webhooks events to trigger subflows in Flow Designer. I checked some posts in the forums and I was thinking using the wenhook event 'attachment_created'. However, after doing some tests what I'm finding odd is that this webhook event doesn't return any information about the Jira issue the attachment was added to. So I don't have any ways to find the corresponding incident in ServiceNow.

I also found that at the same time Jira also triggers the webhook event 'issue_updated' which one includes the information about the Jira issue and attachments.

Anyone knows how to do this, if I only want to use the webhook event 'attachment_created'?

Thank you

[jparman]

Hi @Jet R ,

Were you able to do this? 

Thanks!

[RakaBhai1]

Hi @sergio,

I am facing the same issue as you mentioned in the Question. Request you to guide me  to fix this issue.

Thanks in Advance