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04-06-2022 12:45 AM
Hi,
Can you help me with the code to copy an attachment from the attachment type variable to the attachment box in the agent workspace?
Regards,
PK
Solved! Go to Solution.
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04-06-2022 04:13 AM
Hi,
so it's a catalog item or record producer
I have shared solution here on how to copy attachment variable file to target record
enhance it for your case
Disable ZZ_YY prefix from attachment when added through record producer
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-06-2022 02:52 AM
Hi,
are you talking about attachment field type or variable?
what form is that?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-06-2022 04:10 AM
Variable. It is present in the catalog.
Thanks,
PK
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04-06-2022 04:13 AM
Hi,
so it's a catalog item or record producer
I have shared solution here on how to copy attachment variable file to target record
enhance it for your case
Disable ZZ_YY prefix from attachment when added through record producer
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader