how to copy attachment from catalog task to RITM
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‎06-07-2018 12:55 AM
i was trying to copy the attachement from task to Ritm it was working fine for 1 task and for 2 nd task the system getting hanged
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‎06-08-2018 05:53 AM
Hi Prashanth,
Any Update?
Thanks,
Bhojraj
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‎06-12-2018 12:28 AM
Hi Bhojraj,
It was working on personal but not on the professional service now instance.
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‎06-07-2018 07:43 AM
Instead of if , try adding while condition, so that it will copy for all the task
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‎06-12-2018 12:27 AM
Tried using while but its not working
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‎06-07-2018 07:25 AM
Instead of copying attachments which is going to cause duplicate data in the system I followed the below link which created a related list on the task to show the attachments and allow for them to be downloaded.
https://community.servicenow.com/community?id=community_blog&sys_id=adfce2a5dbd0dbc01dcaf3231f961934
